BOTTOMS
What is your return policy?
Return
Items may be returned within 14 days of shipping date in the original condition they were sent in (tags and liners attached) for a full refund (shipping charges are non-refundable). KATELIVA offers free returns and exchanges on domestic orders. Items marked as non-returnable or final sale are not eligible for return or exchange. Please include your original invoice with your return. All returns are subject to inspection- items that have been worn, soiled, altered, or damaged are not eligible to return.
Returns sent without authorization will be returned to sender.
To return the bikini items, please contact info@kateliva.com with your order number.
After authorization, please send it back to our business address in its original condition and send us the tracking number: info@kateliva.com
KATELIVA
Viale Monte Santo 8
20124 Milan, Mi
Italy
Exchange
Domestic exchanges.
To exchange a style for a different size or color, please contact info@kateliva.com
Direct exchange requests will be fulfilled dependent on stock availability at the time your return has been shipped back to us. If the item is out of stock you will be automatically notified.
We offer complimentary shipping on direct exchanges on domestic orders.
International exchanges.
We don't offer exchanges on international orders.